ANNOUNCEMENTS - NORTHERN HILLS VETERINARY CLINIC

ATTENTION ALL CLIENTS OF NHVC:
The American Veterinary Association has recommended all veterinarians to adopt a new policy to protect our clients and staff from COVID-19.
The virus is only a human to human transmission, therefore, to decrease the chances of spread we are avoiding human to human contact. Animals are safe from the virus, and we are still providing complete care for them. To help us accomplish this, we are asking all clients to remain in their cars and call the front desk when you arrive for your appointment/emergency or if you have prescriptions or food to pick up. (605) 347-3606 Ext. 1 A representative from the clinic will then guide you through the process of your appointment. Your pet will then be allowed into the clinic without the owner. The doctor will then call your cell phone to discuss the case and make decisions regarding your pet with you. After completion of the appointment, a representative of the clinic will collect payment either over the phone or at your car, and return your pet to you. Please, bear with us during this difficult time. By adopting this protocol, we should be able to provide uninterrupted medical service to our beloved pets.
Please, have the following ready and available when a clinic representative makes their way to your vehicle. Name and personal contact
(cell phone #, if no cell phone please tell us right away)
Pet name
Reason for visit
Payment method
Thank you,
The Staff of NVHC